Let's start a conversation
Have questions about AuditPay? Need help with your account? We'd love to hear from you.
Our dedicated support team is here to help you get the most out of your shift tracking and payroll verification experience. Whether you need assistance setting up your pay rates, understanding discrepancy reports, or have technical questions about our platform, we are committed to providing prompt and helpful responses to all inquiries.
Response Time
We typically respond within 24 hours during business days.
Frequently Asked Questions
How does AuditPay help shift workers?
AuditPay is a shift tracking and payroll verification platform designed specifically for workers with complex pay structures. We help you log your shifts accurately, calculate expected pay based on your rates, and compare against your payslips to catch any discrepancies or underpayments.
Is my data secure?
Yes, we take data security seriously. All your shift data and personal information is encrypted and stored securely. We never share your information with third parties without your explicit consent. Your payroll data belongs to you.
What types of shifts can I track?
AuditPay supports all shift types including standard weekday shifts, weekend shifts, night shifts, public holiday shifts, and even sleep shifts with disturbance tracking. Our flexible system adapts to your specific industry pay structure and award rates.
Can I export my shift history?
Pro users can export their complete shift history in CSV or JSON format. This is useful for record-keeping, tax purposes, or if you need to provide evidence of your worked hours to your employer or a labor authority.